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HICCUP your way past competitors on facebook
 
Every company is trying to use Facebook in an attempt to move their business forward and stay connected to their customers in this fast paced world. Why are some companies more successful at this than others? Content is the key to staying in touch with your customers and keeping them informed. The content, however, must be a rich mix of information, education, humor and fun. Use the HICCUP approach to make your Facebook page more successful.

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The massive price of negotiaphobia
 
Why is it that today so many people are reluctant to engage in negotiations?  The symptoms of this infliction are due to three things: a desire to avoid confrontation, a lack of skill in the negotiation process and a victim-like willingness to simply live with the status quo.

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Five ways to simplify remote management
 
Managing people and projects from across the hall is tough enough. Managing people and projects from different cities is infinitely more difficult. You might as well be on different planets. And, as the world economy changes, this remote sort of management is becoming more and more common. The lack of opportunity to run into the other members of your team can be devastating to the team's performance. While there are certainly some advantages to a remote workforce, its downsides must be recognized and either minimized or avoided completely.

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Keeping owners informed year-round
 
There is a new generation of condominium corporations across Canada – corporations comprised of baby boomers and retirees who spend several weeks at a time, or even months, vacationing each year. These owners may have a condominium as their primary residence but spend the winter months in a warmer climate, in a vacation condominium in many cases.

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Resolving the skepticism of greenwashing
 
Many building owners, managers and operators are adopting green initiatives, but how do they verify their sustainable progress, let alone measure this progress against buildings in their peer group? Seeing through the green sheen can be difficult with so many claims to sustainability from renewable products to water conservation efforts to energy efficiency. Tracking and benchmarking energy consumption and greenhouse gas emissions seems to be the only solution to dispel the skepticism towards greenwashing.

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