This was a different elevator than the one that brought them up to the unit for sale. That one was clean and attractive. This one, although the same style and design, was dirty, had fingerprints on the stainless steel, especially around the control panel, there was an odor in the cab, and the carpets needed both vacuuming and spotting.
When a buyer is looking to purchase a new condo unit, they look at everything before making their decision – from the unit itself to the way the facility is maintained inside and out. And one thing not up to par, such as a soiled elevator, can ruin the whole deal. This is why condo managers must always remember that proper facility maintenance involves all public areas of the building, including the elevators.